Terms of Service

Public offer for the use of DraftRoute · Version of October 11, 2026 · The Russian version is the governing text; this translation is provided for convenience

1. Definitions

• Provider — Maxim Eduardovich Lipatnikov, individual entrepreneur, INN 434587543075.
• Service — the DraftRoute tool and equipment tracking software, available through draftroute.app, the web app app.draftroute.app and the mobile apps.
• Customer — an organisation, sole proprietor or person acting on behalf of an organisation who registered a company in the Service.
• User — the Customer's admin and the staff the Customer gave access to its company in the Service.
• Customer Data — everything the Customer and its Users put into the Service: sites, tools, photos, files, history, details of staff.

2. Acceptance

These terms are a public offer (Art. 437 of the Russian Civil Code). By signing up and ticking the box to accept them, the Customer accepts them in full (Art. 438 of the Civil Code). The person registering a company confirms that they are at least 18 and authorised to act on the Customer's behalf.

The Service is intended for business and professional use, not for personal, family or household purposes.

3. What we provide

The Provider grants the Customer a non-exclusive, non-sublicensable licence to use the Service online as software-as-a-service, worldwide, for the term of these terms. Features and limits (number of staff and sites) depend on the Customer's plan as described on the Plans page in the Service.

4. Price

• Until April 1, 2027 the Service is free (early access).
• Prices of paid plans and how to pay will be published in the Service. The Provider will notify the Customer's admin by email at least 30 days before the free period ends or prices change.
• A paid plan only starts once the Customer chooses and pays for it. If the Customer doesn't, access may be restricted, but data is kept for at least 30 days so it can be exported.

5. Accounts

• The Customer provides accurate details and manages its Users' access: adds them, changes roles, removes them.
• Users keep their passwords secret. Actions taken with an account are deemed taken by its owner until the Provider is told the account was compromised.
• The Customer is responsible for what its Users do in the Service.

6. Customer Data

• Customer Data belongs to the Customer. The Provider acquires no rights to it beyond what's needed to run the Service: storing, processing, showing it to the Customer's Users and backing it up.
• The Customer can export its data (Excel and PDF reports) and delete its company with all data at any time in the Service settings.
• The Provider doesn't look at Customer Data except when needed for support requested by the Customer, to fix failures, or when required by law.

7. Processing personal data on the Customer's behalf (data processing terms)

For personal data the Customer enters into the Service (about staff, foremen, clients and others), the Customer is the controller and the Provider is the processor (Art. 28 GDPR; Art. 6(3) of Russian Federal Law 152-FZ). By accepting these terms, the Customer instructs the Provider to carry out such processing, and the Provider undertakes to:

1. process the data only to run the Service and on the Customer's documented instructions, which are these terms and the Customer's actions in the Service;
2. keep the data confidential and secure using the measures described in the Privacy Policy (Art. 32 GDPR; Art. 19 of 152-FZ), and give access only to people bound by confidentiality;
3. engage other processors (hosting, email) only from the list in the Privacy Policy, notify the Customer of changes in advance, and let the Customer object by ceasing to use the Service;
4. help the Customer respond to data subjects' requests and meet its obligations as controller, including risk assessments;
5. notify the Customer of incidents affecting its data without undue delay;
6. delete the data when the Customer stops using the Service (subject to the backup retention periods in the Privacy Policy), unless the law requires keeping it;
7. give the Customer, on request, the information needed to demonstrate compliance with these obligations.

The Customer confirms that it enters personal data lawfully: it has a legal basis and, where required, data subjects' consent, and it has informed them of the processing.

8. What you must not do

• break the law or infringe others' rights, or post unlawful content;
• try to access others' data, bypass restrictions, or look for and exploit vulnerabilities (please report vulnerabilities to support@draftroute.app);
• overload the Service or scrape its data other than through the built-in exports;
• resell access to the Service, copy or decompile it, except where the law expressly allows.

If these rules are broken, the Provider may restrict access after warning the Customer by email, or immediately if security is at risk, with notice afterwards.

9. Availability

The Provider aims to keep the Service running without interruption, backs it up daily and announces planned maintenance in advance if it will take more than 30 minutes. During the free period the Service is provided "as is", without availability commitments. The Provider may develop the Service by adding, changing and removing features, without materially reducing its core functionality without notice.

10. Liability

• Each party is liable for breaching these terms in accordance with the law.
• The Provider is not liable for the Customer's lost profits or indirect losses, or for failures caused by third parties, network providers or force majeure.
• During the free period the Provider's total liability is limited to RUB 10,000; during a paid period, to the amount the Customer paid in the last 3 months.
• These limits don't apply to wilful misconduct or where the law doesn't allow them.

11. Term and termination

• These terms apply indefinitely from sign-up.
• The Customer may terminate them at any time by deleting its company in the Service settings.
• The Provider may terminate them if the Customer materially breaches them, or if the Service is shut down — in the latter case with at least 60 days' notice and a chance to export data.

12. Intellectual property

The exclusive rights to the Service, its code, design and the DraftRoute trademark belong to the Provider. If the Customer sends ideas or suggestions for the Service, the Provider may use them without restriction or payment.

13. Changes to these terms

The Provider may change these terms. The new version is published on this page. The Customer's admin is notified of material changes by email or in the Service at least 14 days before they take effect. A Customer who disagrees may stop using the Service; continued use means acceptance of the new version.

14. Governing law and disputes

These terms are governed by the laws of the Russian Federation. The parties first try to resolve disputes by negotiation; a written claim must be answered within 30 days. Failing agreement, disputes go to the court at the Provider's location. This does not deprive the Customer of protection under mandatory law of its country that cannot be excluded by agreement.

15. Provider details and contact

Maxim Eduardovich Lipatnikov, individual entrepreneur
INN 434587543075
Moscow, Russia
Email: support@draftroute.app

The parties accept documents sent by email from the addresses given at sign-up, and notices in the Service, as proper notice.